HELP CENTER

You Asked, We Answered

WHAT ARE THE SHIPPING AND PROCESSING TIMES?

Please see our Shipping Policy

CAN I EXCHANGE MY PRODUCT(S) OR GET A REFUND?

Please see our Refund Policy.

CAN I CANCEL OR EDIT MY ORDER?

If your order has not been processed or shipped you may request cancellation. If you would like to edit our order you can send a message via this write, email us, text us, or message through social media and we would gladly help you. 

WHAT IF I HAVE THE WRONG ADDRESS?

To ensure your orders arrive as expected please provide correct mailing addresses. In the event a wrong address is put in and the order has not shipped, we can do our best to make the correction. If we are not able to correct the issue orders may be returned and further arrangements will be made.

WHY DOES MY BONNETS/ DURAGS SHIP SEPARATE FROM MY ORDER? WHY DOES ITTAKE SO LONG?

We apologize for any inconvenience this may cause. These items are shipped separately because they ship directly from our vendor. Please take into consideration these vendors may be overseas. In order for us to provide our customers with affordable prices we have selected the most inexpensive shipping methods.  

Have a question that we didn't answer here? Contact us today, we’d be happy to help.

GET IN TOUCH

P.O Box 1623
Waterbury, CT 06721-1623

203-518-9847

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